The following sales conditions are valid for all quotations, agreements and services rendered by the Company ELAFLEX ITALIA srl. Other conditions, especially purchase conditions, may become valid only if explicitly stated in writing confirmed by the Company.

• Our quotations are free and not binding.
• In case of an order confirmation, the stated prices are fixed; this is not valid for long-term orders or if any change in prices are explicitly communicated.
• The delivery terms are not binding and they must be therefore considered as guiding terms. In case of circumstances of force majeure, due to anomalies of any kind, e.g. by shortage of raw materials, strikes, war or similar events occurring to any supplier of us, ELAFLEX has the right to ask for the cancellation of the contract without any claim of damages by the purchaser.
• The minimum amount of each single order is € 100,00 excl. VAT.
• All the shipments are carried out on behalf and at buyer’s risk, also in case of shipment with CAD payment (Cash Against Documents).
• The goods are considered to be accepted upon consignment. The dead-line for the lodging of complaints is within 8 days as from the reception of the goods, according to Art. 1495 C.C. and it must be made in writing (also per fax) to be sent to the seller. If the goods are used, even in part, the whole quantity of the delivered goods will be considered accepted. The company ELAFLEX ITALIA srl is held responsible for the replacement of goods which do not comply with the requisites, following to damaging of the packaging or due to manufacturing defects which are not visible or which were not detected upon reception of the goods. The company ELAFLEX ITALIA srl is not held responsible if the purchaser has entrusted unskilled personnel to install, test or use the goods, or if the material is used incorrectly or for inappropriate purposes. The company ELAFLEX ITALIA srl refers to the catalogue and/or to the informative brochures as concerns the terms of guaranty of our suppliers and the proper use of the delivered goods. The goods can be returned only upon consent of the company ELAFLEX ITALIA srl, they must be brand-new, be packed in the original packages and returned free of charge.
• The goods remain property of the company ELAFLEX ITALIA srl as long as the whole payment of the amount due and of the relevant interests has been effected.
• In case of delay in payments, the company ELAFLEX ITALIA srl is authorized to cancel all agreements and/or pending orders and to ask a compensation for the remaining ones. All expenses relevant to the duties paid for protest proceedings, bank charges, revenue stamps, etc., are at the customer’s charge.
• For any dispute the competent court is exclusively the Court of Brescia.